You are here: >> Support >> Service

Support

Support

Contact us

Tel: +86-(0)755-89728339
Fax: +86-(0)755-89728319
Email: guohui@szguohui.com
Website: www.guohui-led.com
Address: Huichuan Tech Park,No.71 XiangYin Rd,NanLian Community,LongGang District,ShenZhen City,GuangDong Province,China.

Service

After-Sales Service--Warranty Term

Time:2017-09-13 Views:779

QUALITY& AFTER-SALE SERVICE GUARANTEE STATEMENT

To ensure a friendly and mutual-beneficial cooperation with clients and offer more competitive advantage for obtaining widely praise on the market, Guohui Lighting guarantees the related products are listed as following:

    Products variety: 

    LED Corn lights: 3-5years warranty

    LED High bay lights: 5Years warranty

    LED Flood lights: 5years warranty

1.  Supply Conditions:

  •  A. Products are supplied in accordance with orders;
  • B. Inspection report, product specification, packing list and shipping invoice are enclosed;
  • C. Inspection report with final inspection results is required within one week after the receipt by customers.

3.  Precautions:

  • A. Please follow the product specification during usage;
  • B. Please ensure a stable current and voltage as specified in the instruction;
  • C. Please ensure excellent heat releasing.

 

4.  After-services and guarantees:

  • A. The quality guarantee is for 3-5 years while long-life repair is always available.
  • B. Within the quality guarantee period, the fails caused by quality of products themselves, free products change and refund are available. Freight cost will be paid by us also.
  • C. After the quality guarantee period, if there still has problems, we provide maintenance services, but corresponding material and manual labor fee will be charged from clients.
  • D. The normal luminous decay is under 3% in 1000H and under 8% at one year. 

 

         SIGNATURE:

                    TITLE:PRESIDENT
                 
            

        SHENZHEN GUOHUI LIGHTING EQUIPMENT CO.,LTD

  • Previous:Shipment and Delivery Terms  2017/09/13
  • Next:Nothing